Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be handed off to our shipping partners.
Processing times are separate from shipping times.
Shipping Times
United States
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Estimated delivery time: 7–18 business days
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This timeframe is an estimate and not a guarantee.
International Shipping
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Estimated delivery time: 7–20 business days
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Delivery times may vary depending on destination, customs, and local postal services.
Shipping Delays
We are not responsible for delays caused by:
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Customs inspections or clearance
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Shipping carriers or postal services
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Weather conditions
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Global supply chain disruptions
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Incorrect or incomplete address information
Shipping timelines are estimates only and may vary.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 3–7 business days to appear after shipment.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes.
These charges are the customer’s responsibility and are not included in the purchase price.
We are not responsible for delays caused by customs processing.
Lost, Stolen, or Missing Packages
We are not liable for packages marked as “delivered” by the carrier but reported as lost or stolen.
Customers are responsible for ensuring a secure delivery location.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout.
Orders shipped to an incorrect address provided by the customer are not eligible for refunds or replacements.
Order Acceptance
By placing an order, you acknowledge and accept this Shipping Policy in full.